1. About Express Motorcycle Parts

Welcome to Express Motorcycle Parts. We are an Australian online retailer of motorcycle tyres, tubes, parts, and accessories. By accessing our website or placing an order, you agree to be bound by these terms and conditions.

ABN: 69 421 352 695

2. Product Sizing & Fitment Responsibility

Express Motorcycle Parts provides tyre sizing guides, technical specifications, and fitment search tools based on manufacturer standard specifications. However, variations exist across motorcycle models, production years, aftermarket modifications, and wheel sizes. It is the customer's responsibility to confirm that ordered tyres and parts comply with their motorcycle manufacturer specifications, load and speed ratings, and rim sizes before purchasing and fitting.

3. Orders & Payment

All prices displayed on this website are in Australian Dollars (AUD) and inclusive of Goods and Services Tax (GST). We reserve the right to correct errors in pricing or product descriptions prior to order dispatch. An order is accepted once payment has successfully cleared and dispatch confirmation has been issued.

4. Delivery & Transit

We dispatch motorcycle tyres and parts Australia-wide via trusted freight and courier partners. Delivery estimates provided during checkout are approximate. Express Motorcycle Parts is not liable for carrier delays outside our direct control.

5. Australian Consumer Law & Returns

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (Competition and Consumer Act 2010 (Cth)). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For change-of-mind returns, goods must be returned within 30 days of receipt in brand new, unmounted, unblemished condition with all original packaging and labels intact. Return freight costs for change-of-mind returns remain the responsibility of the customer.

6. Warranty & Limitation of Liability

Tyres and parts sold are covered by standard manufacturer warranties against manufacturing defects. Warranties do not cover damage caused by improper fitment, incorrect inflation, road hazard damage, puncture, racing or track misuse, or ordinary wear. To the extent permitted by law, Express Motorcycle Parts excludes liability for indirect or consequential loss.

1. Privacy Commitment

Express Motorcycle Parts is committed to respecting and safeguarding your personal privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes how we collect, store, use, and protect your personal information.

ABN: 69 421 352 695

2. Personal Information Collected

To process your tyre and parts orders and provide customer support, we may collect the following personal information:

• Name, residential and delivery addresses, email address, and contact telephone numbers.
• Order details, purchase history, and product preferences.
• Payment transaction references (note: credit card details are securely processed directly by our PCI-DSS compliant payment gateways and are never stored on our servers).
• Website analytics, device details, and cookie data to improve shopping experience and cart functionality.

3. How Personal Information Is Used

We use your information exclusively for legitimate business purposes:

• Processing and packing your orders and arranging Australia-wide delivery with freight couriers.
• Communicating order confirmations, tracking information, and customer service inquiries.
• Delivering optional newsletters, tyre guides, and product announcements where you have opted in (you may unsubscribe at any time).
• Meeting regulatory, taxation, and legal requirements under Australian law.

4. Disclosure of Information

Express Motorcycle Parts does not sell, rent, or trade your personal information to third parties. We share information only with contracted third-party service providers essential for conducting our business, such as freight carriers for shipping, secure payment processors, and IT infrastructure hosts.

5. Data Security & Retention

We take all reasonable precautions to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Data is stored on secure hosting environments protected by industry-standard encryption protocols.

6. Access, Correction & Complaints

Under the Privacy Act 1988 (Cth), you have the right to request access to the personal information we hold about you and to ask for updates or corrections. For any privacy queries or complaints, please reach out to our team using the contact details provided on this website.